sir" and "no ma'am" have gone somewhat out of fashion, but they are always good manners, and old people think no other forms so respectful. But nowadays we use peoples' names in addressing them. So if you wish to have something repeated, say: "I beg your pardon, Mr. Stuart." Use "please" and "thank you" and "pardon" freely. It's Easy to Apologize If You Know How They are drops of oil in the wheels of society. And if you are used to saying these things you will not find it hard to apologize for a mistake or an accident. Why should it be difficult to admit that you were in the wrong? To err is human, and everyone loves to forgive. Just say: "I beg your pardon. That was stupid of me"; or: "I am so sorry, mama; I never meant to hurt you."
Don't talk about yourself or your wonderful doings. Don't tell long, prozy stories, or give information or advice, unless they are asked for, and then be sure they are wanted. Don't interrupt people One Person You Should Not Talk About or help anyone tell a joke. Don't get excited over an argument, or be sarcastic. Sarcasm comes from a Greek word that means to tear flesh like a dog, and it still means to be cutting, wounding in speech. Wit at other people's expense is a two-edged sword. It hurts the victim and kills friendship.
REMEMBER WHAT KING ARTHUR SAID
And don't gossip. You know what King Arthur said to his knights? "Speak no evil, no, nor listen to it." A malicious story may not be true; it is certainly unkind, and it should not interest you. Rebuke scandal by silence and changing the subject. Your mind is a crystal bowl, not a sewage catch basin. Sir Galahad had the strength of ten "because his heart was pure."
Talk of things and ideas, not persons, except interesting public persons like presidents, actors, authors, artists and musicians whose The Kind of Things to Talk About talents give wide pleasure. Talk about the last book you read, how pretty Mary looks in her new hat, the Junior Civic League and how it is improving the town. Be brief, be merry and bright. Draw out other people and listen. Good listeners are scarce and popular. Try to remember all the amusing things you see and hear. A laugh is sparkling, and brightens everyone up.
