121 STAT. 482
PUBLIC LAW 110–53—AUG. 3, 2007 (5) includes any other relevant observations or recommendations the Comptroller General deems appropriate.
SEC.
1606.
APPEAL AND REDRESS PROCESS FOR PASSENGERS WRONGLY DELAYED OR PROHIBITED FROM BOARDING A FLIGHT.
(a) IN GENERAL.—Subchapter I of chapter 449 of title 49, United States Code is amended by adding at the end the following:
dkrause on GSDDPC44 with PUBLAW
‘‘§ 44926. Appeal and redress process for passengers wrongly delayed or prohibited from boarding a flight ‘‘(a) IN GENERAL.—The Secretary of Homeland Security shall establish a timely and fair process for individuals who believe they have been delayed or prohibited from boarding a commercial aircraft because they were wrongly identified as a threat under the regimes utilized by the Transportation Security Administration, United States Customs and Border Protection, or any other office or component of the Department of Homeland Security. ‘‘(b) OFFICE OF APPEALS AND REDRESS.— ‘‘(1) ESTABLISHMENT.—The Secretary shall establish in the Department an Office of Appeals and Redress to implement, coordinate, and execute the process established by the Secretary pursuant to subsection (a). The Office shall include representatives from the Transportation Security Administration, United States Customs and Border Protection, and such other offices and components of the Department as the Secretary determines appropriate. ‘‘(2) RECORDS.—The process established by the Secretary pursuant to subsection (a) shall include the establishment of a method by which the Office, under the direction of the Secretary, will be able to maintain a record of air carrier passengers and other individuals who have been misidentified and have corrected erroneous information. ‘‘(3) INFORMATION.—To prevent repeated delays of an misidentified passenger or other individual, the Office shall— ‘‘(A) ensure that the records maintained under this subsection contain information determined by the Secretary to authenticate the identity of such a passenger or individual; ‘‘(B) furnish to the Transportation Security Administration, United States Customs and Border Protection, or any other appropriate office or component of the Department, upon request, such information as may be necessary to allow such office or component to assist air carriers in improving their administration of the advanced passenger prescreening system and reduce the number of false positives; and ‘‘(C) require air carriers and foreign air carriers take action to identify passengers determined, under the process established under subsection (a), to have been wrongly identified. ‘‘(4) HANDLING OF PERSONALLY IDENTIFIABLE INFORMATION.—The Secretary, in conjunction with the Chief Privacy Officer of the Department shall— ‘‘(A) require that Federal employees of the Department handling personally identifiable information of passengers (in this paragraph referred to as ‘PII’) complete mandatory
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