THE STORY OF A SUCCESSFUL EXPERIMENT.
MACMILLAN AND CO.
The accompanying account of the Improvements introduced by the Select Vestry of Liverpool into the Workhouse Hospital Wards under their control, may perhaps be interesting to you, and possibly might prove suggestive and serviceable, if similar improvements should be required in your district.
As the time and strength of the Lady Superintendent of the Nurses employed in the Workhouse Hospital are very fully occupied, enquiries or requests for further information should not be addressed to her, but to the Chairman of the Workhouse Committee of the Select Vestry (and of the Hospital Sub-Committee),
T. H. SATCHELL, Esq.
48, Lord Street,
H. J. HAGGER, Esq.
THE STORY OF A SUCCESSFUL EXPERIMENT.
The following pages contain a brief account of the experiment successfully tried by the Select Vestry of Liverpool (the guardians of the poor)—the introduction of trained Nurses into the male wards of the Workhouse Infirmary. That experiment having resulted so successfully as to induce the Vestry to extend the system to the remainder of the infirmary, it may be interesting to those who are concerned in the management of workhouses elsewhere to learn something of its history and progress. It is the writer's object to explain —
1. The grounds on which the Vestry were led to undertake the experiment, as stated in the preliminary report of Mr. Carr, the governor, and that of the sub-committee of the Vestry appointed to consider the proposed scheme; and the replies received to inquiries addressed by them to institutions and persons connected with the training and employment of skilled nurses in London and Liverpool, with letters on the subject from Miss Nightingale and Sir John McNeill.
2. The results of the experiment, so far as hitherto ascertained.
The Liverpool Vestry had previously made considerable efforts to improve the workhouse infirmaries. The medical men had been encouraged to make requisition for every material appliance that could facilitate the cure of the sick; and paid female officers were appointed at the rate of one to each 150 or 200 beds, to superintend the giving of medicines and stimulants, and so forth: but of course so small a number, even had they been trained nurses, could do no real nursing, and could exercise little supervision over the twenty drunken or unreliable pauper nurses who were under the nominal direction of each paid officer. An appeal was made to the Vestry to consummate the good work they had thus partially commenced, and it was urged that Liverpool should assume the lead in the task of workhouse reform. The following considerations were submitted to the Select Vestry:—
"That Liverpool could commence this movement with great effect, and with the certainty that her example would be widely followed.
"That she had in times past taken a leading part in such reform. The introduction of the New Poor Law produced little change in Liverpool; so many of its wisest provisions were already in operation there, some of them for twenty or thirty years.
"That she had already established a system of attention to the sick poor in their own houses, which, if only by restoring heads of families to health and work, saved the parish many times the sum that it cost to private benevolence.
"That, lastly and especially, the proposed reform ought to commence in Liverpool, because in her workhouse the guardians had already, by their liberality, provided the sick with everything in the shape of diet and medical comforts that could conduce to recovery; and what was now wanting to give effect to their wise benevolence was, that their system should be administered and their intentions carried out by efficient and reliable nurses, in the stead of unreliable paupers."
The appeal further urged that—
"Successful efforts have been made in many directions to improve the nursing of the sick, and the workhouses must soon be the object of similar endeavours. Those poor sufferers whose disease is protracted and hopeless are refused admission into ordinary hospitals, and must come to the workhouse; and the mere duration of the illness is in such cases sufficient to reduce to poverty the most industrious, careful, and temperate—men who, while they could work, paid regularly their contribution to the poor-rate. Surely, these are entitled to at least as great care as that which sickness at once assures to the imprisoned felon, however criminal, for whom well-paid nurses are provided by the State.
"As to the other class of inmates of the workhouse infirmary—those whose ailments are curable—mere economy requires that the most efficient means should be taken to cure them as speedily as possible, so as to preserve them and their families from becoming paupers.
"Thus justice and expediency alike counsel the introduction into the workhouse of the best known system of nursing. Probably nothing which the skill and kindness of medical men can do, no food or physical appliances which the guardians can supply, no oversight or care which they, acting through pauper nurses, can bring to bear, are wanting in the Liverpool workhouse; but it is to be feared that much of this care, liberality, and thought fails of its object for want of a sufficient number of reliable and duly qualified nurses to carry out the instructions given, to administer food and medicine to the patients, to dress their wounds, and so forth."
This appeal was supported by two letters of Miss Nightingale and Sir John McNeill, G.C.B., President of the Board of Supervision (the Scotch Poor Law Board).
Letter from Miss Nightingale.
115, Park Street, W.
February 5, 1864.
My dear Sir,
I will not delay another day expressing how much I admire, and how deeply I sympathize with the Workhouse plan.
First let me say that Workhouse sick and Workhouse Infirmaries require quite as much care as (I had almost said more than) Hospital sick. There is an even greater work to be accomplished in Workhouse Infirmaries than in Hospitals.
In days long ago, when I visited in one of the largest London Workhouse Infirmaries, I became fully convinced of this.
How gladly would I have become the Matron of a Workhouse.
But of a Visitor's visit, the only result is to break the Visitor's heart. She sees how much could be done and cannot do it.
Liverpool is of all places the one to try this great Reform in. Its example is sure to be followed. It has an admirable body of Guardians; it is a thorough practical people; it has, or soon will have again, money.
Lord Russell once said (what is quite true), that the Poor Law was never meant to supersede private charity.
But whatever may be the difficulties about Pauperism, in two things most people agree—viz. that Workhouse sick ought to have the best practical nursing, as well as Hospital sick—and that a good wise Matron may save many of these from life-long pauperism, by first nursing them well, and then rousing them to exertion, and helping them to employment.
In such a scheme as is wisely proposed, there would be four elements.
1. The Guardians, one of whose functions is to check pauperism. They could not be expected to incur greater cost than at present, unless it is proved that it cures or saves life.
2. The Visiting or Managing Committee of the Guardians, whose authority must not (and need not) in any way be interfered with.
3. The Governor, the Medical Officer, and Chaplain.
4. (And under the Governor) the proposed Superintendent of Nurses and her nursing staff.
There is no reason why all these parts of the machine should not work together.
The funds are provided to pay the extra nursing for a time.
The difficulty is to find the Lady to govern it.
When appointed, she must be authorized—indeed appointed—by the Guardians. She must be their Officer; and must be invested by the Governor with authority to superintend her Nurses in conformity with regulations to be agreed upon.
So far, I see no more difficulty than there was in settling our relations as Nurses to the government officials in the Crimean War.
The cases are somewhat similar.
As to the funds, it is just possible that eventually the Guardians might take all the cost on themselves, as soon as they saw the great advantages and economy of good nursing.
If Liverpool succeeds, the system is quite sure to extend itself.
The Fever Hospital is one of the Workhouse Infirmaries. That is the place to shew what skilful nursing can do. The patients are not all paupers. How many families might be rescued from pauperism by saving the lives of their heads, and by helping the hard-working to more speedy convalescence!
(Signed) FLORENCE NIGHTINGALE.
Extract from a letter from the Right Honourable Sir John McNeill, G.C.B., dated Granton House, Edinburgh, 28th Feb., 1864.
There can be no doubt, I think, that it would be a mistake to have pauper nurses mixed up with paid nurses, and I think I expressed that opinion when we conversed about those things. Paupers might, however, be employed to scrub and to do other menial work, under the orders of the paid nurses. If the paid nurses are to do much good they must have a recognised authority in their wards. Without authority there cannot be due responsibility, and things must get into confusion. A nurse carrying out the instructions of the medical officer must have authority to do so, and resistance to that authority must be treated as a breach of discipline.
To put this upon a right footing from the first, would be indispensable to success. The more a nurse does by influence, and kindly influence, the better; but dealing with the promiscuous inmates of a workhouse, the knowledge that there is authority in reserve to be exercised if necessary, prevents the necessity of resorting to it, and makes the patients duly appreciate the kindness which keeps it in reserve.
With regard to all such matters, a great deal will depend upon the good-will, the good sense, and good feeling of the Governor and Matron, but especially of the Governor. He can do much to promote or to mar the success of the experiment, and so can the medical men; but if they be men of sense and right feeling, they cannot fail to perceive how vast an addition to their own comfort the permanent establishment of such a system as you propose to introduce experimentally, must produce.
The position of a medical man dependent for the execution of his instructions upon nurses who are neither intelligent nor trustworthy, is very painful, and tends to deteriorate his own character, both as a man and as a practitioner, by rendering him callous to preventible suffering which he is denied the proper means of relieving, and by compelling him to forego the use of remedies which require intelligence and conscientious care in administering them. The house Governor, if he be a conscientious man, must be kept in continual anxiety about the conduct of ignorant, and often worthless pauper nurses in the hospital, and is driven at length to be satisfied with a low moral and intellectual standard in the nurses, and a corresponding standard of care and comfort in the hospital.
The Select Vestry took the subject into their serious consideration, and instituted most careful inquiries in various quarters. Among other steps, they called for a report on the probable operation of the proposed system from Mr. Carr, the Governor of the Workhouse. That report ran as follows: —
Extract from the Journal of the Governor of the Workhouse.
According to the recommendation of Mr. Carr, a Sub-Committee was appointed, consisting of men of great experience in parochial business, who went up to London, and had interviews with the medical and other officers of the two metropolitan hospitals where nursing has been brought to the greatest perfection—St. Thomas's and King's College Hospitals. Finding that some of these gentlemen wished for more information respecting the Workhouse Hospital system before they would venture to express decided opinions as to the economical results of the proposed reform, the Liverpool Visitors drew up a statement on several points affecting this question, with written inquiries, to which answers were returned, verbally or in writing, by the gentlemen consulted. This statement, with the replies which it elicited, is here given at length:—
Liverpool, Thursday, April 14, 1864.
In compliance with the instructions of the Workhouse Committee, I have carefully considered the proposal made to the Committee by a Liverpool gentleman, on the subject of nursing the sick in the Workhouse Hospital, and beg in reference thereto to report —
That, practically, the proposal amounts to this—that there shall not be any pauper nurses in the hospital, but that there shall be appointed in lieu a staff of duly qualified paid nurses and servants, with a head superintendent, under whom the whole of the nursing of the sick shall be conducted on the best known principles.
This proposal rests its claim to favourable consideration on the presumption that the present system of nursing the sick in the Workhouse Hospital is defective. The Committee are aware what that system is. It may thus be briefly stated. Certain wards of the workhouse are set apart as hospital wards. They do not form an hospital worked as a whole, but are divided into five portions, each forming a distinct set of wards, in close proximity to the wards of the healthy paupers, and in five different parts of the workhouse. These five sets of wards I shall call the Workhouse Hospital. The hospital is divided into eleven sections. At the head of each section there is an intelligent paid superintendent nurse, and under each such superintendent nurse there is placed a staff of pauper nurses, with the aid of whom she is required to work her division, according to certain rules and regulations made and provided for that purpose. A copy of these rules is appended hereto; from which it will be seen that the burden of the responsibility of carrying out the orders of the medical officers, devolves upon the head nurses or superintendents of divisions. The pauper nurses clean up the wards, carry the food, and give general assistance to the superintendent—the duties of nursing in detail, that is to say, the bedside nursing, falling chiefly upon them. They are not permitted, however, to serve any patient with stimulants, beer, porter, or medicines requiring exactness or care; all such duties are discharged by the superintendent nurse. The proposal now made to the Committee, means that the paid staff shall be increased, so that the sick shall be cared for by responsible officers only, and not left, even partially, to the care of pauper nurses.
There is no doubt that pauper nurses are unreliable, inefficient, and many of them very worthless; and it is only by careful watching, and the utmost stringency of regulations, that they can be made serviceable in the hospital. No stringency of regulations, however, could guard against the most flagrant abuses, if these women were employed to discharge duties of trust, such as serving out the stimulants, &c. so that their services in attending upon the sick are limited and common-place. There is therefore, in my mind, no doubt, and I cannot see how any doubt can exist, that to remove these women, and appoint in their places women of character, trained as nurses, will tend to improve the position of the sick, and more rapidly restore many of them to health.
To displace these pauper women, however, involves a complete change in all the hospital arrangements, and suggests the difficulty of finding and keeping up a supply of suitable nurses to undertake the work at, as it would no doubt often happen, short notice. The Committee are aware, too, that owing to the fact that the paupers have hitherto been required to attend upon the sick, the accommodation for paid officers is very limited, and that the adoption of the proposal would render it necessary at once to provide additional rooms for the additional staff. The Committee are also aware that the Workhouse Hospital differs from other hospitals in this—that it forms a part only of a mixed establishment, and that there are great difficulties to be overcome in completely cutting off every connexion or species of intercourse between the hospital departments and the healthy inmates, without which the scheme under consideration could hardly succeed. If any good is to result from the adoption of this proposal, the sick should be placed absolutely and entirely in the hands of a paid staff, without the assistance, in any form, of any one of the pauper inmates. Cut off the hospital department from the healthy wards; and do not, under any pretext, suffer communication between the sick and the healthy, and you strike at the root of every species of workhouse abuse; but if, under any pretext, you suffer a large number of healthy paupers to pass daily into the sick departments, as they now do, the adoption of the proposal will effect little good.
But the question has to be still further investigated on the ground of expense; and it has to be decided the number, pay, allowances, and accommodation of the necessary staff to work it out. Now, although I entertain very strong opinions as to the undesirability of employing paupers to discharge responsible duties of any kind, because to do so destroys the value of the workhouse test, and tends to reconcile them to pauperism; and although I view the particular work of nurse-tending as the very worst kind of work for paupers, inasmuch as, while so employed, they are better fed, have more freedom of action than they otherwise would, and can make their places emolumental—thereby holding out a positive inducement to pauperism; and although I have no doubt that the displacement of these women would be followed by the immediate application for discharges by a large per-centage of them; and although, at this moment, many other weighty considerations press upon me in favour of the immediate adoption of the proposal under consideration, I feel unwilling, in view of the difficulties to be overcome, some of which I have indicated, to incur the weighty responsibility of recommending such a course on my own unaided judgment. I have abstained, therefore, from taking up the question of expense, &c. but take the liberty respectfully to suggest, that a sub-committee be appointed to report upon the whole question in all its details. It shall be my anxious desire and pleasure to assist the labours of such sub-committee by every means in my power.
STATEMENT AND QUESTIONS OF THE LIVERPOOL SUB-COMMITTEE.
The population of the Parish of Liverpool is about 270,000.
The expenditure from the poor's-rate in and about the relief of the poor is about 100,000l. per annum.
Of this about 40,000l. is distributed in out-door relief as money and bread. (Of course sickness is one great cause of persons seeking relief, though to what extent this cause operates, even directly, I cannot on so short a notice ascertain or even estimate.)
The expenses (direct) of treating the out-door sick are:—
Salaries of Medical Officers, &c. £1,800 Medicines, &c. 1,378 £3,178
The cost of maintaining the Workhouse Hospital may be estimated as follows:—
Maintenance of Patients £9,700 Salaries of Medical Officers 485 Medicines, &c 1,050 £11,235
The Hospital contains accommodation for over 1,000 patients, and has often 1,000 in it. The cases at present are:—
Medical 485 Surgical 345 Fever 120 Smallpox 20
The weekly discharges are from twenty to thirty per cent, of the whole number in the hospital.
The present workhouse staff consists of fourteen paid officers (who are superintendents, but not trained nurses), and about 150 paupers acting as nurses, but not paid. It has been proposed to add a trained hospital matron and trained nurses, such as those trained in the Nightingale School, and assistant nurses, so as to give one trained day-nurse and one paid assistant to about every three pauper nurses, and a trained night-nurse on every flat; it is further proposed to pay the paupers who act as nurses, wages. The cost of this would be about 2,000l. per annum.
Does your experience of hospitals lead you to believe that the cost of this improved system would be "in part," "wholly," or "more than" repaid to the ratepayers by curing people more quickly, by curing those who otherwise might have become chronic cases, and by enabling those to resume their work who must otherwise have remained or died, and by thus diminishing the duration or amount of that part of pauperism which is the result of sickness?
REPLIES OF PHYSICIANS, &c. OF ST. THOMAS'S HOSPITAL.
1. Reply of R. H. Goolden, Esq., M.D.
"I have no doubt but that the plan suggested, if properly carried out, would be in the end a saving to the ratepayers, the restoration to health relieving the parish of constant burdens."
2. Reply of John Simon, Esq.
"I do not feel myself competent to measure at all exactly what might be the pecuniary result of the proposed system. But in my opinion the substitution of skilled for unskilled attendance would be of great advantage to the sick, and would of course tend to diminish that part of the pauperism which results from sickness."
3. Reply of Sydney Jones, Esq., M.D.
"In my opinion the improved system of nursing recommended would amply repay the expense incurred."
4. Reply of J. S. Bristowe, Esq., M.D.
"I believe that the introduction of paid nurses into the Liverpool Workhouse Infirmary would be of inestimable benefit to the sick poor received into the institution, and would thus amply justify the expense which it is proposed to incur. I also think it very probable that the cost of nursing would be repaid in many other ways to the ratepayers."
5. Reply of Edward Clapton, Esq., M.D.
"I believe it would be quite repaid."
REPLIES FROM THE PHYSICIANS, &c. OF KING'S COLLEGE HOSPITAL.
1. Reply of Henry Smith, Esq, Assistant Surgeon.
"I believe, from a long experience of hospitals and other institutions, that the cost of an improved system of nursing as proposed for the Liverpool Workhouse Hospital would certainly be 'in part ' repaid by restoring the patients to health more quickly."
2. Copy of a Letter from Miss Jones, Lady Superintendent of St, John's House Nursing Schools, and Matron of Kings College Hospital.
King's College Hospital, May 4, 1864.
The inclosed paper was sent to me yesterday, with the request that I would obtain from some of the medical staff of this Hospital answers to the question proposed at the end of the paper, in order to enable the Vestry in some degree to judge whether that body would be justified, or otherwise, in sanctioning the introduction to their Workhouse Hospital of an improved system of nursing the sick, at the probable annual money cost named in the inclosed paper.
I have accordingly submitted the paper to as many of the medical staff as I could see in the short time.
I inclose a note from Mr. Henry Smith, one of the surgeons, who has had considerable experience as to the loss and gain of good and bad nursing.
Dr. Wm. O. Priestly, the Physician Accoucheur to this Hospital, formerly of Middlesex Hospital, had not time during his visit to do more than read the paper and give me a verbal answer. He said, "I have no hesitation in saying that the saving would be certain and great."
The Assistant Physician Accoucheur, who has until last week had charge of the medical patients here, as House Physician (Mr. H. L. Kempthorne), says, "The value of trained efficient nursing cannot be overrated in the management of acute diseases, and especially fevers, and would speak for itself in the saving of life, humanly speaking.
"In chronic cases, the eye of the trained nurse would soon detect the malingerer, and thus save the parish the expense of maintaining one who could well keep himself.
"In the prevention and amelioration of disease this plan would soon show its importance in the effects of cleanliness, ventilation, and other points carried out systematically and intelligently.
"The moral influence of the trained nurses by precept and example must in time diffuse itself through the medium of the pauper nurses to the paupers in hospital, the workhouse, and thence to the parish at large."
I regret my inability to obtain fuller testimony to-day, but professional men are busy, and their visits to the hospital only on stated days.
If I can be of further use in any way, pray command me.
I am. Sir,
Very faithfully yours,
Superintendent of St. John's.
After collecting and considering all the information within their reach, the Sub-Committee reported as follows:—
The Sub-Committee appointed on the 14th ultimo to consider and report as to a suggested alteration in the Staff of the Workhouse Hospital, report,
That the superiority, as nurses, of trained, experienced, and responsible women to the pauper women upon whom, under the present system, the actual nursing of the sick inmates of the workhouse devolves, is so apparent, that they conceive it to be unnecessary to offer any further observations upon this part of the subject. The points which have mainly occupied your Committee's attention are the following:—
- The cost of introducing a staff of trained nurses into the Workhouse Hospital, or any portion thereof.
- The practicability of providing sufficient accommodation in the Workhouse for such an increase of officers.
- The supply of trained nurses.
1. Your Committee are of opinion that the substitution throughout the Workhouse Hospital of trained nurses, for the present pauper nurses, would involve a direct expenditure of from 2,000l. to 2,500l. per annum. Should it be decided, in the first instance, to introduce the nurses into the male hospital only, it is probable that a sum of 800l. per annum would be found sufficient for the purpose. Evidence has been laid before the Committee to show that in those hospitals where the improved system of nursing has been introduced, the increased cost thereof has been more than compensated for by the saving, from the reduction of the time during which the patients are under treatment — the effect, as is alleged, of good and efficient nursing. Whilst your Committee admit the force of the argument, that if this be so in the case of hospitals, where the sick only are burdens upon the funds of the institution, much more must it be so in the case of the parish, where, as often happens, the whole family are chargeable upon the rates in consequence of the sickness of its head; they think it necessary to point out that one great difference between the workhouse hospital and an ordinary infirmary consists in this, that while in the latter (as a rule) none but acute and supposed curable cases are admitted, the former is, in many cases, the refuge of those who, as incurables, cannot gain admittance to other asylums. There can, however, be no doubt that the saving resulting from the rapidity and completeness of the cures effected by good nursing, will be a considerable set-off against the increased cost of the nursing staff; though your Committee can offer no decided opinion as to the probable extent of the saving so effected.
2. Your Committee believe that accommodation equal at least, if not superior, to that afforded to the nurses in the London hospitals, can be provided in the Workhouse at a moderate outlay. It is estimated that, for the male hospital, a sum of from 400l. to 500l, would suffice to provide the rooms and to furnish them.
3. With reference to the supply of suitable nurses, your Committee have to report that, as the authorities of the Nightingale Training School for nurses have offered to render to the Select Vestry all the assistance in their power in obtaining trained nurses, no great difficulty on this point need be apprehended.
Were your Committee as sanguine as some of the hospital authorities whom they have consulted, as to the happy results to be expected from the introduction of trained nurses into the Workhouse, they would at once, with the utmost confidence, recommend that the whole of the hospital should, at the cost of the parish, be supplied with this class of officers; but, looking upon it as they do, as an experiment (at least in its economical results), they unanimously recommend that the system should, in the first instance, be tried in the male hospital
J. W. CROPPER, Chairman.
May 5, 1864.
The report of the Sub-Conimittee met with the approval of the Vestry. Some delay in the adoption of its recommendations was caused by a severe outbreak of fever in the town, which for the time absorbed all the resources of the Vestry and its officers. But on the 18th of May, 1865, a Lady Superintendent who had received a thorough training at Kaiserswerth and St. Thomas's, twelve Nightingale nurses from St. Thomas's, eighteen probationers, and fifty-two of the old pauper nurses were placed in charge of the patients in the male wards of the Workhouse Infirmary. By the judicious management of Mr. Carr, the most admirable arrangements were made for the accommodation of the nurses. Each superior nurse had a little room to herself, and the ex-pauper nurses were entirely separated from the other inmates of the Workhouse. It was hoped that by taking the best of the able-bodied inmates, separating them from the other paupers, and paying them small wages (say 5l. a year) they might be made available as assistant nurses, and that many of them might be elevated into independence and usefulness. It will be seen from the foregoing report of the Governor (p. 10), that he always distrusted this part of the plan adopted; and after the system had been at work a year, this attempt to utilize pauper nurses in a workhouse hospital was found to have utterly failed. It was proved that in a town like Liverpool, with very few exceptions, those able-bodied women only become inmates of the Workhouse who are either tainted in character, or are exceptionally ill-educated and inefficient. The experiment, however, was not wholly useless. It conclusively established two facts: that such women are utterly unfit to be trusted as nurses; and that their employment in that capacity does not effect all the saving that might be supposed. It might be thought that the choice lay between such employment and maintaining the pauper in idleness, while paying a nurse in her stead. But it was found—as the Governor had always predicted—that when sent back from the hospital to the able-bodied wards, nearly the whole of these women left the Workhouse, and relieved the parish from the charge of their maintenance. Many of these women, when employed as nurses, remain in the Workhouse for the sake of what they can pick up or extort. And moreover, when they left it, the training they had received, such as it was, rendered them more intelligent, and perhaps not more unreliable nurses than those usually employed by the poor. It is not unlikely that in country places the unfitness of able-bodied paupers to become assistant nurses may be far less than it has been found to be in a great seaport town like Liverpool. They may probably be less universally tainted in character, and after a year or two of employment as under-nurses they may be able to maintain themselves in that capacity out-of-doors, thus not only relieving the parish of their own maintenance, but assisting to diminish sickness and pauperism among their neighbours. The point is one which must be left to local knowledge and experience. It might be well, however, not to promise them payment till after some length of probationary service. It was always after pay-day that the ex-pauper nurses were most liable to get drunk and misbehave. With the exception of the failure of the nurses taken from the pauper class, the first year's trial was sufficiently successful to induce a continuance of the experiment. It was impossible, however, to judge the result by statistics. None that were available could be considered as an evidence of success or failure, for several reasons. The season was very unhealthy, and to relieve the pressure on the space and resources of the hospital, steps were taken to treat slight cases outside, as will be seen from the following extract from the Minutes of the Finance Committee, 24th November, 1865:—
"The district medical officers, Dr. Gee, Mr. Barnes, and the Governor of the workhouse being in attendance, pursuant to resolution of the Workhouse Committee at its meeting yesterday, the practicability of limiting the admissions to the Workhouse Hospital was considered, and the district medical officers were requested to co-operate with the relieving officers in limiting such admissions to those cases that cannot be properly treated outside the Workhouse."
The endeavour to limit the admissions to serious cases would of course affect the returns, both as regards the time taken in curing, and the proportion of deaths. Even had there been no exceptional disturbing element, there is a defect in the statistics of workhouse hospitals which affects all inferences from them, in the absence of any careful classified list of cases kept by the medical officers, such as might fairly enable one to form a judgment from mere statistical tables. These, then, are not reliable as means of judgment, unless extending over a long period. The character of seasons, and nature of cases admitted, varies so much from year to year as to invalidate any deductions, unless founded on plete and minutely kept medical records. The following extracts, however, from the reports of the Governor, and the surgical and medical officers of the Workhouse, bear decisive witness to the value of the "new system," especially as contrasted with the "old system," which in 1865-66 still prevailed in the female wards. All these reports bear emphatic testimony to the merits and devotion of the Lady Superintendent and her staff. The medical men, it is noteworthy, speak strongly of the better discipline and far greater obedience to their orders observable where the trained nurses are employed—a point the more important because it is that on which, before experience has reassured them, medical and other authorities have often been most doubtful.
From the Report of the Governor.
Thursday, May 10, 1866.
The main feature in the new system of nursing consists in the superseding of pauper nurses, and appointing in their places competent trained nurses from the Nightingale School. These latter to have the assistance of "probationary nurses," or in other words, women of intelligence and of good character desirous of entering upon the duties of nursing the sick as a profession. A third class was also created, designated "Assistants." These were selected from the old pauper nurses, and it was decided that they should be paid, clothed, and receive rations equal in quality and quantity to those issued to the officers of the workhouse. The nurses, probationers, and assistants were placed under the control of a "Lady Superintendent," who was empowered to employ them in the manner to her seeming best for the proper care of the sick.
The Committee will be prepared to hear that the change was immediately followed by the most marked improvement in every respect. The most casual observer could not avoid perceiving it. This applies not only to the state of the wards, the care of the sick, but is particularly observable in the demeanour of the patients, upon whom the humanizing influences of a body of women of character, devotedly discharging their duties, has produced evident fruits.
The question has often been asked whether the "new system is likely to succeed?" The "old system" meant nothing more than this, that old, ignorant, and unreliable pauper women, many of whom were of doubtful character, were entrusted with the discharge, without pay, of responsible duties. These have been displaced, and active, intelligent, reliable women, trained and skilled as nurses, with good characters and pay, have been appointed to supersede them. It would be a great discredit if these latter did not discharge their duties incomparably better than the former could do. That they do so I am happy to be in a position to testify.
In the opening paragraph of this report it is stated that "assistant nurses" were appointed and placed upon pay from the ranks of the paupers. This I was always opposed to. Their employment has resulted in complete failure, as the following figures will prove. The total number appointed to this date is 141. Of these sixty-seven have been dismissed through drunkenness and other misconduct, and sixteen have resigned; while it is positively true that there is not one of the whole number to whom I could entrust the duties of serving out wine or other stimulants, or, in fact, any duty requiring the exercise of integrity.
The experience of the past year renders it certain that the Poor Law, as now existing, offers no impediments to the successful working out of the most complete scheme for the efficient nursing of the sick, in the manner advocated by the best friends of hospital nursing.
(Signed) GEO. CARR.
From the Report of Robert Gee, Esq. M.D. Physician to the Workhouse Hospital.
5, Abercromby Square, Liverpool,
May 10, 1866.
In the medical wards of a general hospital the cases vary so much in nature and degree from year to year, as to render it impossible to give a reliable statistical comparison of the value of a paid as distinguished from an unpaid staff of nurses. I am, therefore, necessarily compelled to report in general terms on the nursing of the last ten months in the male medical wards; premising that what I say in approbation of the new system, and the new staff of nurses must not be construed as an unfavourable reflection on the whole of the previous staff. The paid superintending nurses of departments, and a few of the unpaid pauper nurses, deserve great credit for their conduct, though their qualifications for the service were decidedly inferior to those of the trained "Nightingale" staff.
With regard to the latter I can cordially bear testimony to their ability, and to their unwearied and uniformly kind attention to the patients under their charge. As to their nursing in its specific sense, I may state my belief that in every case my directions and those of the House Surgeons have been rigidly carried out. The medicines, stimulants, &c. &c. have been carefully administered, and the other numerous but less agreeable duties have been faithfully and efficiently attended to. Under their charge I have perceived a marked improvement in the demeanour of the patients—in fact, the discipline of the wards is completely changed. There has been no disorder or irregularity, but a sense of comfort, order, and quiet pervades the whole department. I believe further, that every patient leaving the wards has been more or less morally elevated during his location there.
From the report of J. H. Barnes, Esq., Surgeon.
March 21, 1866.
Since my connection with the hospital last August we have had somewhat approaching a hundred operations, many of them of a serious and dangerous character, requiring not only prompt assistance at the time, but most persevering attention night and day for a long time after. Almost all these operations have been in the male hospital, and I have no hesitation in saying that what success has attended them has been greatly owing to the most efficient assistance rendered by the trained nurses; and from my experience of the assistance received from the pauper nurses, in the few cases of operation performed in the female hospital, I should feel great diffidence in undertaking on that side such operations as I have had on the other side: indeed on one or two occasions the pauper nurses ran away, and when induced to assist were so nervous and frightened as to be of little service.
Without any wish to speak harshly of the unpaid nurses employed on the female side of the hospital (who, I believe, strive to do their best, more especially since a feeling of emulation has been set up by the introduction of the paid trained nurses, of whom they are jealous), I am compelled to state my conviction that on that side my directions are not carried out with that necessary promptitude and skill that they are on the other side, and that in all I do there I feel as if I were working with blunted instruments. There is no want of inclination, but simply a want of ability. That integrity of disposition, promptitude of action, tact in manipulation, gentleness of demeanour and kindly consideration necessary to make a nurse are not found, or to be found in the inmates of a workhouse, and no amount of education can work out of them what never was in them. Almost always obtuse, and too often unprincipled, as a class they are thoroughly unreliable and quite unfitted to take charge of the sick and helpless, or the stimulants necessary for them. On this last point I have been informed by a former resident surgeon that he has known the pauper nurses appropriate the patient's stimulants, or withhold giving to a dying patient that ordered for him, that they might take it themselves after his death. It is difficult to bring home and prove these things, and I do not wish to say they now occur, but if we wish to put such conduct out of the region of possibility it can only be done by the employment of persons superior to the temptation so to act.
Persons of one class, as a rule, favour their own class, and there is a far better chance of double-dealers being detected when under the observation and care of a trained nurse, than when under the care of one of themselves. That such is the case my own experience testifies.
As far, therefore, as my experience extends of the system of trained nurses, whether regarding the saving of life, the restoration to health, or the relief of the suffering, it has been an undoubted success.
These reports were duly considered by the authorities; and after some discussion, it was resolved entirely to discontinue, in the male hospital ward, the employment of paupers as assistant nurses, and to substitute an additional number of probationers. A Sub-Committee of the Workhouse Committee was appointed to superintend and report upon the working of the system. These gentlemen devoted much time and attention to the subject, and at the close of the year undertook a minute inquiry into the operation of the old and new systems; examining personally the various officers of the Workhouse, from the Governor down to the pauper nurses in the female wards. Increased experience brought out in a yet stronger light the superior advantages of the employment of trained nurses. The very able, clear, and conclusive report of the Sub-Committee leaves little more to be said on the subject. It determined the Vestry to adopt the system in permanence, and to extend it to the whole of the Workhouse Infirmary, a year before the period fixed for the trial of the experiment had expired. It will be seen that the report of the second year's experience has a peculiar value, as bearing on the question whether, or how far, women may be competent to undertake one of the most delicate and difficult kinds of feminine work—one requiring special knowledge as well as special habits of punctual regularity, obedience, and thoughtfulness—without receiving any special training or education for such a duty. If the reforms about to be introduced into the pauper hospitals in London and elsewhere are not to end in failure and disappointment, provision must be made for training the nurses to be employed there, either before they enter the hospitals or within them. The report of the Sub-Committee of Superintendence is as follows:—
The Special Committee on Nursing, pursuant to resolution of the Workhouse Committee of the 7th of March instant, report,
That the Men's Hospital (exclusive of fever patients) is at present exclusively nursed by skilled, i. e. specially trained nurses and paid assistants, who are themselves undergoing training as nurses; the staff consisting of the Superintendent, nine of the nurses originally sent from the Nightingale School, five nurses who have been trained in the Workhouse, and fifteen probationary or assistant nurses.
Of the character of the nursing in this portion of the Workhouse, your Committee have heard but one opinion. The Governor and the Medical Officers concur in speaking of it in terms of the highest praise, and throughout the whole period during which the Committee have superintended it, no single circumstance has come to their knowledge calculated to make them speak of it otherwise than in terms of approval.
The nursing of the women's wards continues to be done by paupers under the superintendence of paid officers. The superintendence of these officers is of necessity very imperfect, as not only has each charge of from 150 to 200 patients, but these patients are located in several rooms, each ward containing about twenty patients. The only portion of the nursing, properly so called, which these officers undertake, is the administration of stimulants and in some exceptional cases of medicine. The bulk of it, as the giving of medicine, the dressing of wounds, the distribution of food, is left to be done by paupers. So much has from time to time been said of the untrustworthiness of pauper nurses, of the evils resulting to those patients who are placed exclusively under them, of the mischievous consequences upon the discipline of the Workhouse of a large number of petty offices being filled by able-bodied women, that your Committee believe they rightly interpret the feeling of the Select Vestry, as they undoubtedly do that of the general public, in supposing that the actual nursing of the sick in the Liverpool Workhouse can no longer be left in the hands of pauper nurses.
Starting from this point, your Committee considered that they had principally to inquire what sort of nursing can be most advantageously substituted for that of nursing by paupers. Two courses only appeared to be open to them—either to increase the number of paid officers, giving to each such a number of patients as she could reasonably be expected to look after, and treating each as an independent officer; or to extend over the whole hospital the system now in existence in the men's wards. Your Committee were much aided in forming a judgment upon this point, by what has taken place during the last few months in the fever hospital.
Here, originally, the paid attendants were in precisely the same position, with precisely similar duties as the paid officers in the women's hospital; but the number of patients rapidly diminishing, and no corresponding reduction taking place in the number of officers, the staff was so large that Dr. Gee felt able to call upon the officers to act as nurses. The result was what might have been anticipated, that although an improvement upon the old system of nursing by paupers was perceptible, the state of the nursing was still far short of the standard reached in the men's wards.
The officers were told to nurse, and they did their best, but never having themselves been taught, their attempts in a great measure failed; they were paid and retained as nurses, without being efficient nurses.
Committee therefore recommend that as soon as the requisite number of trained nurses can be procured, the nursing in the women's hospital, and afterwards in the fever hospital, be placed in the hands of trained and skilled nurses, acting under the direction and control of Miss Jones, the present Superintendent. The expenses (beyond the item of wages) attendant upon the necessary increase in the number of nurses will not be great, as all that will be necessary will be to convert two of the rooms now used for sick boys into sleeping apartments for the nurses. In making this recommendation, the Committee are glad to know that they are fortified by the unanimous opinion of the Governor and the Medical Officers of the Workhouse.
Your Committee are bound to add that they can produce no statistics shewing that the nursing in the men's hospital has been of any economical advantage to the Parish; but as it needs no argument to prove that the cheapest course that can be taken with a sick pauper is to cure him as quickly as possible; as it is evident that the care and attention of a skilled nurse must tend to a more speedy recovery; as the order and discipline of a well-regulated ward is more distasteful to many of the more worthless inmates, than the laxer management of a room in the hands of a pauper nurse; and as the abolition of a large number of petty offices for able-bodied paupers must lead to many of them leaving the Workhouse, there are strong grounds for hoping that the economical results of the change cannot but be beneficial.
With regard to the future, your Committee recommend that the Department of Nursing should be placed under the direction of a small committee of your body, and that all changes in the staff should be made only by them. From information they have received, your Committee have reason to believe that if, after the Workhouse is supplied with Nurses, the two classes of nurses, i.e. trained nurses and probationers, be maintained, the cost of the Department may be considerably lessened by training nurses for other hospitals; the cost of the probationers being either paid for by a Government grant, or by the bodies for whom the nurses may be trained. THOMAS H. SATCHELL,
March 15, 1867.
This report was unanimously adopted by the Workhouse Committee and by the Vestry; and already the new system has been extended to the Female Wards. It is in contemplation to extend it also to the Fever Hospital, as soon as a sufficient number of suitable nurses shall have been trained.
It will be observed that the report contemplates the training of probationers for other Workhouse Infirmaries. And it is, indeed, to be hoped that in this and other ways the Liverpool Workhouse Hospital may serve as a normal school, from which the system there adopted may spread. The special expenses of such a school would naturally be borne by the parishes which profited by its services in educating nurses for them, or by the Government. But this point is one which, as yet, has hardly demanded practical consideration.
The experiment whose results have been recorded, could hardly have been tried at all—certainly could not have achieved such rapid success—had it not been for the powerful and liberal assistance of Miss Nightingale, and the Trustees of the Nightingale Fund. Feeling how very important was the extension of the system of superior professional nursing, now gradually gaining ground in general hospitals, to workhouses, they sent, to assist in the initial experiment made in this direction, a lady superintendent and twelve superior nurses—a very expensive and quite invaluable contribution. To the Liverpool Vestry and its officers belongs the credit of having overcome all the difficulties, and persevered in spite of all the discouraging incidents, which necessarily attended an attempt to introduce a new system of management into such an institution as a Workhouse Hospital, combining as it does two subjects so different in their aspects and conditions of treatment, so difficult to deal with together, as pauperism and sickness. Of the Lady Superintendent I shall say little. When a lady leaves a happy home, and goes through a long and laborious course of training to fit herself for such a situation, purely because, feeling that she possessed the capacity for nursing, and the requisite health, energy, strength, and spirits, she desired to devote such powers to the service of those who stood most in need of them, human praise or criticism of her choice is out of place. One of the incidental results of her exertions has to her, no doubt, been even a higher reward than that improvement in the condition of the sick, in their progress towards recovery, and their material comfort, which has been the direct object of her labours. The improvement in the tone and behaviour of the patients has been wonderful. Many of the inmates of a pauper hospital are persons of the worst character, and its wards, under the control of pauper nurses, often present scenes so disgusting that the respectable poor shrink from them with utter abhorrence, and after once becoming acquainted with them, will often rather die than return thither. When the trained nurses were first introduced, the most offensive language was frequently heard in the wards; and the Lady Superintendent has repeatedly been obliged to call upon the Governor two or three times during one Sunday to use his authority to put a stop to actual fighting. Now, though his support is always promptly rendered, she is rarely compelled to apply for it; the feeling of the wards promptly suppresses all offensive language or unseemly behaviour in the presence of the nurses. The following letter from Sir H. Verney, Chairman of the Nightingale Committee, serves to illustrate the influence of the nurses upon the conduct of the patients; he came down to Liverpool to inspect the Hospital, and ascertain the progress of the work:—
Liverpool, October 3, 1866.
My dear Sir,
By the kindness of Mr. Carr I have paid a visit to the Workhouse, and have been greatly interested by remarking the change among the male pauper sick, effected since I was here about two years since. I conclude that this is owing to the nursing by a class of females so entirely different to those who nursed the male paupers at that time, and who still nurse the female sick. I have always seen that the influence of respectable and well-educated females over the most debased men is very striking. Men of that character, accustomed to intercourse with only degraded women, feel the restraining and humanizing power of virtuous and well-mannered females. They have never been admitted into intercourse with such before, and they are most beneficially affected by it. I have been told that the police officers, who sometimes come to the Workhouse on business, and who see the sick paupers, are much astonished. They see the men whom they have known as the very worst characters, conducting themselves with propriety and decency, and giving no cause of complaint.
I am sure that the Workhouse Committee must rejoice and feel thankful that there is such a change in the condition of the poor creatures brought under their rule.
Miss Jones, and her nurses and probationers, must have had much difficulty at first—indeed their work is still very trying; but the improved demeanour of the men must be highly gratifying and encouraging to them. I walked through the female sick wards; they were clean and sweet, but I could not help contrasting the pauper nurses who attended them, with the intelligent-looking respectable attendants of the men.
I thank you for the note of introduction which procured admission for me, and
Yours very faithfully,
Such, and so entirely satisfactory to the Guardians, were the results of the experiment of nursing by trained nurses, as tried for two years in the Male Wards of the Liverpool Workhouse Infirmary. It is in order to render those results, the experience acquired in this initiatory attempt, available for the assistance and encouragement of others, that they have been thus briefly recorded. Much more might have been said; but what is here set down is sufficient to explain all that practical men would wish to know, and it would be presumption to waste the time of such men with comments and inferences which they are perfectly able to make for themselves.
One suggestion, in conclusion, I may be permitted to offer. In all unions or parishes where additional accommodation may be required, whether for patients or for healthy paupers, it is eminently desirable that in providing it regard should be had to the entire separation, at once or at a future time, of the sick and infirm from the able-bodied, as will be the case, at least partially, under the new régime introduced in the Metropolis by Mr. Gathorne Hardy's Bill. Miss Nightingale has from the first held and expressed a strong opinion in favour of the separation of the hospital and workhouse administrations. The Governor of the Liverpool Workhouse, Mr. Carr, expressed himself decidedly in the same sense; and the Chairman of the Workhouse Committee and of the Sub-Committee appointed to superintend the Hospital, has been induced by practical experience warmly to advocate the absolute separation of the Workhouse and the Infirmary. So large a proportion of the able-bodied inmates of the workhouse are drunken, lazy, and vicious, that, if the poor-law relief is not to become a temptation and an injury to the honest and struggling poor, the discipline must be almost of a penal character. The paramount object must be to make the workhouse, if not absolutely unpleasant, less agreeable than the condition of laborious and striving poverty. On the other hand, in a hospital the paramount and almost the only object is to promote recovery and to mitigate suffering; all other considerations yield to this, and consequently the treatment must necessarily be liberal in spirit and indulgent in fact. The modes of treatment necessary for the good management of the hospital patient and of the able-bodied pauper, respectively, are distinct—almost opposite: the infirmary and the workhouse must be controlled on divergent, and even contrary principles; and by bringing the two together under one roof and one administration, they injure each other. The indulgence of the infirmary creeps into the workhouse, or the sternness of workhouse rules cripples the benevolent energy which should rule the infirmary. And the treatment of the able-bodied pauper becomes too lax, or he is tempted to scheme, and does scheme, to get himself transferred to the more comfortable quarters close at hand; a desire so prevalent as to give rise to malingering—the wilful production of disease: while, partly no doubt in order to counteract this tendency, there is in such mixed establishments an unconscious disposition to treat the hospital patient with the same stern economy that is justly made the rule in dealing with able-bodied pauperism, but which, in the infirmary, is not only cruel, but in the long run is not truly economical. Another most serious evil is entailed upon the hospital by connexion with the workhouse. The habits and traditions prevalent among the habitual paupers—able-bodied paupers—in the workhouse (at least in the workhouse of a large town), are too often deeply infected with cunning, deception, and dishonesty of all sorts, against which strict precaution and stern repression are requisite; and it is most important that no communication should be allowed, whereby these habits of vice and stratagem might be introduced into the hospital, where indulgence is the rule, and where many things strictly denied to the inmates of the workhouse, as stimulants for instance, are necessarily permitted. The introduction of workhouse tricks into a hospital, where they cannot be met by workhouse control, must bring in an element of confusion, disorder, and waste, and therefore the intercommunication which might introduce those tricks should be as effectually prevented as possible, which it cannot be while the two institutions are, as at present, combined. The two systems—to use an English word in its French sense—demoralize each other; and even in the English sense, their union demoralizes the individuals subject to each.
When this is better understood and more clearly apprehended, as it soon will be, through the experience of several Unions in which the separation has been already resolved on—it is probable that it will be enforced by law. This may be expected to take place in no very long time; and then it will be found that any expenditure incurred in providing increased accommodation on a plan which does not recognise the necessity of separation has been, in part at least, thrown away; and the work will have to be done, and the money to be spent, over again.
- Liverpool is a seaport, and a receptacle where the poverty and vice of Great Britain and Ireland seem to accumulate; and it is probably on this account that the able-bodied female paupers are peculiarly vicious and worthless.
- Among the replies of the London medical officers, one which seemed especially to impress the Sub-Committee was given by the senior honorary medical officer of St. Thomas's. Mr. Hagger asked him, "If you had to cure the sick by contract at so much a head, and had to choose between unpaid pauper nurses allotted to you gratis, or paying yourself for skilled nurses, which would you choose?" "To pay for skilled nurses, certainly," was the unhesitating answer.
- In the opinion of the medical men of the Liverpool Workhouse Hospital, 647 of its present number of patients would be admissible to an ordinary and
Men—Medical 40 " Surgical 80 Women—Medical 40 " Surgical 60 220 would not be admissible.
- In a training school for superior nurses, it will never be desirable to employ pauper under-nurses, as they interfere with the efficiency of the probationers, who are being trained as superior nurses. The latter are apt to delegate to the paupers much of the hard but most instructive part of their work. In ordinary workhouse hospitals, when there are no probationers, a certain number of pauper assistants may perhaps be useful in aiding thoroughly trained nurses.