118 STAT. 726 PUBLIC LAW 108–264—JUNE 30, 2004 (4) the number and dollar value of claims filed under a flood insurance policy over the life of the property, and the effect, under the National Flood Insurance Act of 1968 (42 U.S.C. 4001 et seq.), of the filing of any further claims under a flood insurance policy with respect to that property; and (5) any other information that the Director determines will be helpful to policyholders in understanding flood insurance coverage. (b) DISTRIBUTION.—The forms developed under subsection (a) shall be given to— (1) all holders of a flood insurance policy at the time of purchase and renewal; and (2) insurance companies and agents that are authorized to sell flood insurance policies. SEC. 203. ACKNOWLEDGEMENT FORM. (a) IN GENERAL.—Not later than 6 months after the date of enactment of this Act, the Director shall develop an acknowledge ment form to be signed by the purchaser of a flood insurance policy that contains— (1) an acknowledgement that the purchaser has received a copy of the standard flood insurance policy, and any forms developed under section 202; and (2) an acknowledgement that the purchaser has been told that the contents of a property or dwelling are not covered under the terms of the standard flood insurance policy, and that the policyholder has the option to purchase additional coverage for such contents. (b) DISTRIBUTION.—Copies of an acknowledgement form executed under subsection (a) shall be made available to the pur chaser and the Director. SEC. 204. FLOOD INSURANCE CLAIMS HANDBOOK. (a) IN GENERAL.—Not later than 6 months after the date of enactment of this Act, the Director shall develop a flood insurance claims handbook that contains— (1) a description of the procedures to be followed to file a claim under the Program, including how to pursue a claim to completion; (2) how to file supplementary claims, proof of loss, and any other information relating to the filing of claims under the Program; and (3) detailed information regarding the appeals process established under section 205. (b) DISTRIBUTION.—The handbook developed under subsection (a) shall be made available to— (1) each insurance company and agent authorized to sell flood insurance policies; and (2) each purchaser, at the time of purchase and renewal, of a flood insurance policy, and at the time of any flood loss sustained by such purchaser. SEC. 205. APPEAL OF DECISIONS RELATING TO FLOOD INSURANCE COVERAGE. Not later than 6 months after the date of enactment of this Act, the Director shall, by regulation, establish an appeals process through which holders of a flood insurance policy may appeal the Deadline. Regulations. Deadline. Deadline.
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