2842 UNIVERSAL POSTAL CONVENTION. MARCH 20,1934. Inquiries. Form for ordinary articles. POll, p. 2900. Procedure. ARTICLE 150 Reclamations. Envois ordinaires. I. -Toute reclamation relative 8. un envoi ordinaire donne lieu 8. l'etablissement d'une formule conforme au modele C 12 ci- annexe. Le bureau qui reQoit la reclama- tion transmet directement cette formule, sans lettre d'envoi et sous enveloppe fermee, au bureau correspondant. Celui-ci, apres avoir recueilli les renseignements necessaires aupres du destinataire ou de I'expediteur, selon Ie CBS, renvoie la formule de la meme maniere au bureau qui l'a dressee. Si la reclamation est reconnue fondee, ce dernier bureau fait parvenir la formule 8. son Admi- nistration centrale en vue des investigations ulterieures. Une seule formule peut etre utilisee pour plusieurs envois re- mis simultanement au meme bureau par Ie meme expediteur tl. l'adresse du meme destinataire. Optlonaldeslgnat!on. 2. -Toute Administration peut demander, par une notification adressee au Bureau international, que les reclamations qui con- cernent son service soient trans- mises 8. son Administration cen- trale ou 8. un bureau specialement deaigne. Inquiries. Registered articles. POll, p. 21103 . Courses of inquiry. Post, (I. 2895. Articles for same ad· dressee. ARTICLE 151 Reclamations. Envois recommandes. I. -Toute reclamation relative 8. un envoi recommande est etablie sur une formule conforme aumodeleC 13 ci-annexe qui doit etre accompagnee, autant que possible, d'un fae-simile de l'en- veloppe ou de la suscription de l'envoi. Si la reclamation concerne un envoi contre remboursement, elle doit etre accompagnee, en outre, d'un duplicata de mandat C 8 ou d'un bulletin de versement, selon Ie CBS. Une seule formule peut etre utilisee pour plusieurs envois re- mis simultanement au meme ARTICLE 150 Inquiries. Ordinary articles 1. Every inquiry relative to an ordinary article gIves rise to the preparation of a form agreeing with Model C 12 hereto appended. The office which receives the inquiry sends that form directly, without letter of transmittal, and in a sealed envelope, to the cor- respondin~ office. The latter, after havmg obtained the neces- sary information from the ad- dressee or from the sender, as the case may be, returns the form in the same manner to the office which has prepared it. If the inquiry is seen to be well founded, the latter office sends the form to its central Administration, for purposes of further investigation. A single form may be used for several articles mailed simultane- ously at the same office by the same sender addressed to the same addressee. 2. Any Administration may re- quest, by a notification addressed to the International Bureau! that inquiries concerning its serVICe be transmitted to its central Admin- istration or an office specially designa ted. ARTICLE 151 Inquiries. Registered articles 1. Every inquiry relative to a registered article is made on a form agreeing with Model C 13 hereto appended, which sha11 be accompamed, as far as possible, by a facsimile of the envelope or address of the article. If the inquiry concerns a C. O . D. article, it shall also be accompanied by a duplicate of the money order C 8 or by a transfer bulletin, as the case may be. A single form may be used for several articles mailed simultane- ously at the same office by the
