“To give the company better, more reliable, and more trustworthy employees;
“To increase automatically, and without fixed limit, the pay of good men, this increase of pay depending on themselves and not on their immediate superiors;
“To increase the capacity of the shops without adding new equipment;
“To increase the reliability of work turned out and the efficiency of operation performed;
“To do all these things, not only without cost to the company, but with a marked reduction in its expenses.”
The programme was certainly ambitious and praiseworthy, and in Mr. Fry’s report the results, after a thorough trial extending over several years, are given in the following paragraph:—
“It can safely be said that the betterment work has resulted as anticipated in restoring harmony between employer and employee, in restoring self-respect to the latter and increasing his efficiency and reliability. Also it has raised his wages ten to twenty per cent on the average. In addition, for every dollar of supervising and special expense incurred, the company has saved at least ten dollars in reduced costs.”
But just here two very important points require to be noticed and emphasized. In the operations of
