Wikipedia, 29, 89, 98, 109
Wiley, 102
Willinsky, John, 12, 21, 98
Winn, Joss, 63, 66
Wise, Alicia, 34
Wissoker, Ken, 115
Withey, Lynne, 138
Wordsworth, Ann, 57
XML, 65, 106, 116, 119
zero price point, 65, 116–17