(2) The information officer of a public body has direction and control over every deputy information officer of that body.
(3) The information officer of a public body may delegate a power or duty conferred or imposed on that information officer by this Act to a deputy information officer of that public body
(4) In deciding whether to delegate a power or duty in terms of subsection (3), the information officer must give due consideration to the need to render the public body as accessible as reasonably possible for requesters of its records.
(5) Any power or duty delegated in terms of subsection (3) must be exercised or performed subject to such conditions as the person who made the delegation considers necessary.
(6) Any delegation in terms of subsection (3)—
(7) Any right or privilege acquired, or any obligation or liability incurred, as a result of a decision in terms of a delegation in terms of subsection (3) is not affected by any subsequent withdrawal or amendment of that decision.
Form of requests
18. (1) A request for access must be made in the prescribed form to the information officer of the public body concerned at his or her address or fax number or electronic mail address.
(2) The form for a request of access prescribed for the purposes of subsection (1) must at least require the requester concerned—
(3)(a) An individual who because of illiteracy or a disability is unable to make a request for access to a record of a public body in accordance with subsection (1), may make that request orally.
(b) The information officer of that body must reduce that oral request to writing in the prescribed form and provide a copy thereof to the requester.
Duty to assist requesters
19. (1) If a requester informs the information officer of—
the information officer must render such reasonable assistance, free of charge, as is necessary to enable that requester to comply with section 18(1).
(2) If a requester has made a request for access that does not comply with section 18(1), the information officer concerned may not refuse the request because of that non-compliance unless the information officer has—