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Louie's voice calls from downstairs, directing Carrillo to retreat to the lower level. Carrillo and an unknown person retreat down the stairs. Carrillo then calls loudly, but in a conciliatory tone, toward Marquez' open doorway:
| Carrillo: | Vanessa, talk to me. |
| [To Burgos] She pulled it out from underneath. She pulled out scissors first and then she grabbed the gun. | |
| Burgos: | Pointed it at you? |
| Carrillo: | Yeah. Pointed at me and then pointed it... to her head. |
| [To Marquez] Vanessa, I need you to understand that we're here for your safety only. We're concerned about you. Vanessa, talk to me. Vanessa,talk to me. Vanessa. | |
| Burgos: | Ms. Marquez, we're here to help you out. |
| Carrillo: | [To Burgos] She moved her blanket and then she grabbed it. |
| [To Marquez] Vanessa, talk to me. Vanessa, it's Gilbert. Talk to me. | |
| Burgos: | Ms. Marquez, are you okay? Ms. Marquez, put the gun down. Put the gun down. |
| Carrillo: | Vanessa, put the gun down. |
| Burgos: | We mean no harm. Put the gun down. |
At that point, Burgos moves behind Carrillo and Perez. Carrillo indicates he hears movement, and Perez is seen in a squatted position behind a banister, armed with a rifle. Carrillo moves to his left.
| Carrillo: | She's probably coming down. You hear her? |
| Perez: | Yup. |
| Carrillo: | Come out with your hands up first! |
| Marquez: | [Unintelligible] |
| Perez: | Put your hands up! |
| Carrillo: | Vanessa, no gun okay? |
| Perez: | [Sternly] Vanessa! Drop whatever's in your hand, right now! |
| Carrillo: | Does she have the gun? |
| Perez: | Drop it! |
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