Page:Roy Ralph Hottman - Practical Collection Procedure (1923).pdf/99

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some courteous request for payment written thereon in long hand, and then a letter. For all those still unpaid, a personal call can be made whenever there are enough ac- counts, and whenever it suits the creditor’s convenience. At other times, two or three courteous letters may be written and then arrangements made for a personal call.

Letters similar to the following are very good for use on petty accounts.


Dear Sir:—

In looking over our accounts this morning, I notice we have not received your check for our small bill of $1.50. We dis- like to trouble you with so small a matter, but like to get these small items closed as soon after the first of the month as possible. Will you not kindly favor us with the amount?

Yours respectfully,

Credit Department.


Dear Sir:—

‘We sent statement of your account to you a short time ago for 95¢, but have not heard from you to date. We would not trouble you so soon again, were it not that a number of these small accounts cause us considerable inconvenience, and some expense,—about 20% for book-keeping.

Will you not put your remittance in the enclosed envelope and mail, so we won’t have to bother you again over it?

Yours respectfully,

Credit Department.


Dear Sir:—

Our books show a small balance due us of 95¢. We dislike to write you again over so small an item, but a number of these on our books aggregate several hundred dollars.

Perhaps you have already paid this. If so, please state date and how sent, so we can correct our books.