- (b) where the processing is carried out for the purposes of the provision of a value added service, be restricted to what is necessary for those purposes.
Tracing of malicious or nuisance calls
15.—(1) A communications provider may override anything done to prevent the presentation of the identity of a calling line where—
- (a) a subscriber has requested the tracing of malicious or nuisance calls received on his line; and
- (b) the provider is satisfied that such action is necessary and expedient for the purposes of tracing such calls.
(2) Any term of a contract for the provision of public electronic communications services which relates to such prevention shall have effect subject to the provisions of paragraph (1).
(3) Nothing in these Regulations shall prevent a communications provider, for the purposes of any action relating to the tracing of malicious or nuisance calls, from storing and making available to a person with a legitimate interest data containing the identity of a calling subscriber which were obtained while paragraph (1) applied.
Emergency calls
16.—(1) For the purposes of this regulation, “emergency calls” means calls to either the national emergency call number 999 or the single European emergency call number 112.
(2) In order to facilitate responses to emergency calls—
- (a) all such calls shall be excluded from the requirements of regulation 10;
- (b) no person shall be entitled to prevent the presentation on the connected line of the identity of the calling line; and
- (c) the restriction on the processing of location data under regulation 14(2) shall be disregarded.
Termination of automatic call forwarding
17.—(1) Where—
- (a) calls originally directed to another line are being automatically forwarded to a subscriber’s line as a result of action taken by a third party, and
- (b) the subscriber requests his provider of electronic communications services (“the subscriber’s provider”) to stop the forwarding of those calls, the subscriber’s provider shall ensure, free of charge, that the forwarding is stopped without any avoidable delay.
(2) For the purposes of paragraph (1), every other communications provider shall comply with any reasonable requests made by the subscriber’s provider to assist in the prevention of that forwarding.
Directories of subscribers
18.—(1) This regulation applies in relation to a directory of subscribers, whether in printed or electronic form, which is made available to members of the public or a section of the public, including by means of a directory enquiry service.
(2) The personal data of an individual subscriber shall not be included in a directory unless that subscriber has, free of charge, been—
- (a) informed by the collector of the personal data of the purposes of the directory in which his personal data are to be included, and
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