124 STAT. 799 PUBLIC LAW 111–148—MAR. 23, 2010 (iii) Provide a national program of training, tools, and technical assistance to Federal and State surveyors on investigating reports of such abuse, neglect, and misappropriation of property. (iv) Develop and disseminate information on best practices for the investigation of such abuse, neglect, and misappropriation of property. (v) Assess the performance of State complaint intake systems, in order to ensure that the intake of complaints occurs 24 hours per day, 7 days a week (including holidays). (vi) To the extent approved by the Secretary of Health and Human Services, provide a national 24 hours per day, 7 days a week (including holidays), back-up system to State complaint intake systems in order to ensure optimum national responsiveness to complaints of such abuse, neglect, and misappropria- tion of property. (vii) Analyze and report annually on the following: (I) The total number and sources of complaints of such abuse, neglect, and misappropriation of property. (II) The extent to which such complaints are referred to law enforcement agencies. (III) General results of Federal and State investigations of such complaints. (viii) Conduct a national study of the cost to State agencies of conducting complaint investigations of skilled nursing facilities and nursing facilities under sections 1819 and 1919, respectively, of the Social Secu- rity Act (42 U.S.C. 1395i–3; 1396r), and making rec- ommendations to the Secretary of Health and Human Services with respect to options to increase the effi- ciency and cost-effectiveness of such investigations. (C) AUTHORIZATION.—There are authorized to be appro- priated to carry out this paragraph, for the period of fiscal years 2011 through 2014, $12,000,000. (2) GRANTS TO STATE SURVEY AGENCIES.— (A) IN GENERAL.—The Secretary of Health and Human Services shall make grants to State agencies that perform surveys of skilled nursing facilities or nursing facilities under sections 1819 or 1919, respectively, of the Social Security Act (42 U.S.C. 1395i–3; 1395r). (B) USE OF FUNDS.—A grant awarded under subpara- graph (A) shall be used for the purpose of designing and implementing complaint investigations systems that— (i) promptly prioritize complaints in order to ensure a rapid response to the most serious and urgent complaints; (ii) respond to complaints with optimum effective- ness and timeliness; and (iii) optimize the collaboration between local authorities, consumers, and providers, including— (I) such State agency; (II) the State Long-Term Care Ombudsman; (III) local law enforcement agencies; (IV) advocacy and consumer organizations;
