Page:When You Write a Letter (1922).pdf/47

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realize something of the effect of appearance and form as men and women must know the same thing if they are to dress becomingly. Since I have been writing these paragraphs I have seen a beautiful letter of condolence which came far short of its possibilities simply because it was written on the wrong sort of paper, and folded badly, and followed a crude form, and it fell still farther short of what it should have accomplished because it was written by an educated man who should have known better how to dress up his thoughts—and who was disappointing because he did it so badly. His letter was like a man going to a formal party in overalls.

The successful writing of letters is largely a matter of psychology. No two people are affected in quite the same way; what will be pleasing or compelling in one case will irritate or have little effect in another. We should study the individual. The form letter makes this individual study difficult or impossible. It is meant to apply to all cases. It must be like a proprietary medicine, compounded of such a variety of drugs as to