Spirella Manual (1913)/Section 9
SECTION 9.[edit]
- Clinching the Order.
94. IF AFTER GETTING AN ORDER, for any reason you feel that the person is not wholly to be relied an, say:
"Now, of course, you understand that I order this corset especially for you and it will be a great disappointment and loss to me if you do not take it."
This usually will cause her to say, "Oh, I always take what I order," and by thus doubly committing herself, she is more apt to do as she agrees. Should she resent what you have said, say to her that you usually explain this to the people, and say:
"Of course, you know, there are some people who do not always do as they agree."
Instead of following the above course it would be best in some cases, such as minor young ladies, servant girls and others whose reliability you have reason to doubt, to require them to have the endorsement on the stub of the order book, signed by parent or guardian or some responsible person guaranteeing that the corset will be paid for when delivered. You should make a practice of doing this whenever you have a doubtful case.
When leaving, thank her for the order, assuring her that she will always find her corset an investment that will yield profit and pleasure.
It will be well each night to take half an hour at least in reviewing the experiences of the day. Ask yourself why it was that you lost; this or that order.
95. DO NOT ANTAGONIZE.—Never do anything by word or manner to create opposition or antagonism. The saleslady who is genial, pleasant, good tempered, mild and kind under all circumstances, is the one who succeeds the best.