Template:OTRS pending

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Place the following code on image pages after sending an email to OTRS:

{{OTRS pending}}
This template will categorize into Category:OTRS pending.

Note to apply a dated form of this template use {{subst:OP}}

See also[edit]

  • Commons:OTRS where you can find general information on email writing and sending, as well as general information about the OTRS system.
  • {{OTRS received}}, for use when a ticket is received, but not confirmed due to a problem. Further correspondence may be required. Changed to {{OTRS pending}} or {{PermissionOTRS}} upon resolution of the problem.
  • {{OTRS pending}}, for use when the ticket is in order, but still in the queue. Changed to {{PermissionOTRS}} when confirmed.
  • {{PermissionOTRS}}, when the ticket is received and confirmed.
  • {{OTRS ticket}}, for easy linking to OTRS ticket numbers.